Wednesday, July 3, 2013

DeLonghi ECAM23210B Compact Magnifica S Beverage Center, Black

Bargain DeLonghi ECAM23210B Compact Magnifica S Beverage Center, Black
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Be your own barista with the Magnifica S by De'Longhi. This compact automatic espresso machine includes all of the features of our full-size machines, but in a smaller, more convenient size. You and your guests can enjoy delicious cappuccinos and lattes anytime. It's never been easier to create authentic Italian drinks with our patented cappuccino system frother. Simply place a container with milk under the nozzle to create a rich, creamy froth. The Magnifica S does all the work for you. It not ...
  • Compact size yet maintains all the features of our full-size automatic machines.
  • Conveniently use tap water with the built-in water filtration system
  • Easily prepares latte and cappuccino with the patented "Cappuccino System" frother. It mixes steam and milk to create a rich, creamy froth for perfect drinks every time
  • Saves up to 77-Percent energy with energy-saving switch and single boiler system
  • Grinds beans instantly for the freshest espresso with the patented "Direct-to-Brew" system. Brewing system is compact and removable for easy cleaning

This Beverage Warmers give to us some advantages, like this :
1. Great when it works, but waited months for repair - terrible customer support
Machine worked fantastic for about 8 months until the frother would no longer work. A call to Delonghi support (Oct '11) resulted in a seven day wait for box to ship the unit to a repair facility (Nov '11). That facility determined within a week it needed a new frother, but Delonghi took two months and never supplied the part the repairer. After 2.5 months (Jan '12) of waiting I again called Delonghi and asked that they just send me a replacement unit so that I didn't have to keep waiting. Ten days later, a replacement (refirb) unit showed up only to arrive broken (this time leaking water into the grounds tray). Initial calls to Delonghi were met with scripted "you'll need to send us the unit and wait for our evaluation..." rather than them just shipping me out a replacement immediately and my returning the defective one. Sigh. Such an excellent product when it is working. Customer service just doesn't think a $800+ product deserves better care. Delonghi should study Apple to learn...

2. for the rest of us
I spent a LOT of time looking at the different sites for expresso machines. Most suggested staying away from the super automatics. I dont doubt that you can make an even finer cup of coffee if you have full control and spend the time to do it, but for those of us that want to grab a cup in the AM before heading out the door, this machine does a really nice job. I had a manual machine once in the past but never spent the time with it, plus it took 5 mins of prep work and cleanup was drag, I ended up giving it away. Yes it made great coffee, but it ended up sitting on a shelf next to the ice cream maker (never buy one of those :-)). This is a much better device for me.

The Compact Magnifica (23210) works great out of the box. The machine comes with a coupon for a tap water filter, but they really should have included it for those that want to use tap water and live in hard water cities. If you have filtered water at your place (or use a brita etc) this will not affect you...

Need more appointment... ?
DeLonghi Compact Espresso Machine
One thing about this machine is that it makes great coffee. Great design that will fit most kitchen areas. Just decalcified the machine for the first time, also my first and it took about 40 min.. The directions in the manual were slightly different than how the machine prompted me but I followed the machines direction and all went well. I highly recommend this type of coffee maker, because of verity of coffee making choices, ease of use, and of course taste. I drink at least 4 cups a day.
I would buy this type of machine again.
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