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Breville XXBGR200XL Smart Grill & Griddle Referbished.
This Contact Grills give to us some advantages, like this :
1. a panini and meat grill for the pro chef in you
I got a big-daddy gift certificate from my sweet brother for my wedding gift from Williams Sonoma so I had my choice of any kitchen gadget I didn't currently have. I have owned a panini press in the past and wound up giving it away. It was bulky and just didn't cook like a professional panini press offering perfectly crisped edges and a flawlessly hot inside.
I had heard rave reviews of this press and I could not agree more. Yes, some out there opt for "marketability" over quality. What do I mean? With removable plates you simply are not going to get as quality of a cooking surface. Because you have to cover the hot elements underneath and then put the removable plates on top of that so that no one gets burned. By doing this, you lessen the heating ability and true wattage of the cooking sheets that touch the sandwiches or meat and you simply cannot get a true quality sear when you use it as a grill nor a perfect crisp when you use it as a press. Why should this not result...
2. Bought new--damaged--no refund
I bought this as a new product, as a gift to my wife. Upon opening it recently (my wife's grandmother died on Christmas Eve, so we were delayed in "celebrating" the holiday), we discovered the top was dented in several places. The item was in the original box, but the box had clearly been opened and the packaging removed. When I tried to return the item for a refund, the seller refused to accept the return and provide a refund. For $250, this is more than a small disappointment. Suffice it to say, we are sorely disgusted with this lack of service and seller integrity. I do not know if the item works. It was clearly not "new" and we hoped after seeing it to return the item without using it. Shame on Amazon for tolerating this shoddy practice.
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